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Terms & Conditions

Last Updated: Jan. 13, 2026

1. Acceptance of Terms

By accessing or using guideworks.com (the “Site”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, discontinue use immediately.

2. Nature of Services

GuideWorks provides healthcare marketing, engagement workflow support, and reporting services to healthcare organizations.

GuideWorks:

  • Does not provide medical advice

  • Does not diagnose or treat medical conditions

  • Does not make clinical decisions

  • Does not operate as a healthcare provider

Clinical care remains the sole responsibility of licensed healthcare professionals.

3. Website Use

You agree to use the Site for lawful business purposes only and not to:

  • Submit false information

  • Attempt unauthorized access

  • Interfere with site functionality

GuideWorks reserves the right to restrict access for misuse.

4. Lead Forms & Communications

By submitting information through the Site, you:

  • Represent that the information is accurate.

  • Consent to receive communications via email, phone, or SMS.

  • Acknowledge that message/data rates may apply.

Consent to marketing communications is not a condition of purchasing services.

You agree not to submit Protected Health Information (PHI) through public forms.

5. Intellectual Property

All content on the Site is owned by GuideWorks or licensed appropriately and may not be reproduced without written consent.

6. Business Associate Status

GuideWorks may operate as a Business Associate to certain healthcare clients. Where applicable, GuideWorks enters into a Business Associate Agreement (BAA).

Nothing on this Site creates a Business Associate relationship automatically.

7. Disclaimer of Warranties

The Site is provided “as is” without warranties of any kind. GuideWorks does not guarantee specific growth results or financial outcomes.

8. Limitation of Liability

To the fullest extent permitted by law, GuideWorks shall not be liable for indirect, incidental, consequential, or punitive damages arising from Site use.

9. Governing Law

These Terms are governed by the laws of Montana.

10. Modifications

GuideWorks may revise these Terms at any time. Continued use constitutes acceptance.

Privacy Policy

Effective Date: January 2026

GuideWorks (“GuideWorks,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website, services, and communications.

Information We Collect

We may collect the following categories of information:

a. Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Information submitted through forms, demos, or communications

b. Automatically Collected Information

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Referral sources
  • Usage and interaction data

This data is collected through cookies, analytics tools, and similar technologies.

How We Use Information

We use collected information to:

  • Provide and operate GuideWorks services
  • Communicate with you regarding inquiries, demos, and services
  • Improve platform performance and user experience
  • Analyze engagement and usage trends
  • Comply with legal and regulatory obligations
  • We do not sell personal data.
  • 3. Cookies & Tracking Technologies
  • GuideWorks uses cookies and similar technologies to:
  • Understand site usage
  • Improve performance
  • Support analytics and marketing efforts

You may disable cookies through your browser settings, though some features may not function properly.

Information Sharing

We may share information with:

  • Trusted service providers (hosting, analytics, communications)
  • Legal or regulatory authorities when required by law
  • Business partners strictly as needed to deliver services

All third parties are required to maintain confidentiality and data protection standards.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Meet legal, contractual, or operational requirements

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of communications

Requests can be made by contacting us.

Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices or content.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, contact us.