Privacy Policy

Last Updated: Jan. 13, 2026

1. Overview

GuideWorks respects your privacy and is committed to responsible data practices consistent with healthcare industry standards.

This Privacy Policy explains how we collect, use, and protect information obtained through guideworks.com and related communications.


2. Information We Collect

A. Business Contact Information

  • Name

  • Organization

  • Title/Role

  • Work email

  • Phone number

B. Engagement Data

  • Website interactions

  • Marketing campaign responses

  • Scheduling or inquiry status

C. Technical Information

  • IP address

  • Browser type

  • Device data

  • Cookies and analytics identifiers

3. What We Do NOT Collect on Public Forms

GuideWorks does not request medical diagnoses, treatment history, or detailed health records through public marketing forms.

Users should not submit personal medical information through this Site.

4. How We Use Information

We use collected information to:

  • Respond to inquiries

  • Provide requested materials

  • Deliver marketing communications (with consent)

  • Improve site performance

  • Analyze engagement trends

We do not sell personal information.

5. Healthcare Client Data

When GuideWorks provides services to healthcare organizations, we may process limited patient contact or engagement data under contractual agreements.

Where required, GuideWorks enters into Business Associate Agreements.

GuideWorks does not use patient data for independent purposes.

6. Cookies & Tracking

We use cookies and tracking technologies for:

  • Performance analytics

  • Campaign measurement

  • Retargeting and advertising optimization

Users may manage cookies through browser settings.

7. Data Sharing

Information may be shared with:

  • Hosting providers

  • CRM and marketing automation platforms

  • Analytics services

  • Legal authorities when required

All service providers are contractually required to maintain confidentiality.

8. Data Retention

Information is retained only as long as necessary for business or legal purposes.

9. Your Rights

Depending on jurisdiction (e.g., CCPA), you may have rights to:

  • Access personal information

  • Request correction

  • Request deletion

  • Opt out of marketing

10. Security

We implement administrative, technical, and organizational safeguards appropriate to the nature of the data processed.

However, no system guarantees absolute security.

11. Updates

We may update this Privacy Policy periodically. Changes will be posted with a revised effective date.

Privacy Policy

Effective Date: January 2026

GuideWorks (“GuideWorks,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website, services, and communications.

Information We Collect

We may collect the following categories of information:

a. Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Information submitted through forms, demos, or communications

b. Automatically Collected Information

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Referral sources
  • Usage and interaction data

This data is collected through cookies, analytics tools, and similar technologies.

How We Use Information

We use collected information to:

  • Provide and operate GuideWorks services
  • Communicate with you regarding inquiries, demos, and services
  • Improve platform performance and user experience
  • Analyze engagement and usage trends
  • Comply with legal and regulatory obligations
  • We do not sell personal data.
  • 3. Cookies & Tracking Technologies
  • GuideWorks uses cookies and similar technologies to:
  • Understand site usage
  • Improve performance
  • Support analytics and marketing efforts

You may disable cookies through your browser settings, though some features may not function properly.

Information Sharing

We may share information with:

  • Trusted service providers (hosting, analytics, communications)
  • Legal or regulatory authorities when required by law
  • Business partners strictly as needed to deliver services

All third parties are required to maintain confidentiality and data protection standards.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Meet legal, contractual, or operational requirements

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of communications

Requests can be made by contacting us.

Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices or content.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, contact us.