Last Updated: Jan. 13, 2026
GuideWorks provides marketing, engagement, and reporting services to healthcare organizations. GuideWorks does not provide medical care, clinical services, or treatment decisions.
GuideWorks may process limited patient contact information and engagement status as instructed by healthcare clients.
GuideWorks does not independently use or disclose Protected Health Information (PHI) for its own purposes.
Where required, GuideWorks will enter into a Business Associate Agreement (BAA) with covered entities.
GuideWorks does not require access to full medical records or diagnosis data to perform services.
Effective Date: January 2026
GuideWorks (“GuideWorks,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website, services, and communications.
We may collect the following categories of information:
This data is collected through cookies, analytics tools, and similar technologies.
We use collected information to:
You may disable cookies through your browser settings, though some features may not function properly.
We may share information with:
All third parties are required to maintain confidentiality and data protection standards.
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.
We retain information only as long as necessary to:
Depending on your location, you may have the right to:
Requests can be made by contacting us.
Our website may link to third-party sites. We are not responsible for their privacy practices or content.
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
If you have questions about this Privacy Policy, contact us.